Sales Pipeline

Replacement and duct-cleaning work is sold through a request, an assessment and a quote. Repairs and tune-ups are booked directly and are not part of this funnel.

Win rate is won divided by won plus lost, so quotes still waiting are left out.

Where requests end up

By type of job

By where the lead came from

Month by month

Quotes waiting on a decision

Quotes more than a month old are worth a follow-up call. Few people say yes after that long.